Frequently asked questions

Ask for an estimate against your actual cargo-ready date and destination. Sailing schedules, handling, clearance and final delivery can all affect timing; we’ll check the expected timing for your shipment.

Origin and destination addresses, a clear description of goods, package count, packed dimensions, gross weight and preferred date. If some measurements are estimates, say so.

Tell us about batteries, liquids, chemicals, oversized items or special handling needs when you enquire. We need to check whether the goods can be accepted before booking.

The flight leg may be shorter, but the full timeline also depends on cargo acceptance, availability, collection, clearance and delivery. Compare the complete journey.

Use the divisor specified by your carrier. Our calculator starts at 6,000 cm³/kg as an example, but this does not apply to every service.

We need to check availability for your goods and dates first. We’ll confirm the booking separately from your enquiry.

Our Singapore warehouse is at 1 Kaki Bukit Rd 1, #01-36 Enterprise One, Singapore 415934. Please confirm availability, receiving times and handling requirements before delivering cargo.

Tell us how you manage orders and stock, and what you need picked, packed or dispatched. We’ll check whether we can support those requirements before quoting.

Share the expected arrival and release dates. Availability, minimum terms and handling arrangements require confirmation.